Customer Service & Order Management

Sell
Infor supports your need to improve the process of selling your products with capabilities that include:

  • Advanced pricing
  • Campaign management
  • Customer relationship management (CRM)
  • EDI
  • Electronic catalogs
  • Marketing and sales
  • Order configuration
  • Order fulfillment
  • Order inquiry
  • Order processing
  • Point of sale
  • Pricing
  • Prospect management
  • Quotes and proposals
  • Tax compliance

Deliver
Infor supports your need to improve the process of delivering as promised with capabilities that include:

  • Advanced shipping notice (ASN)
  • Distribution
  • Inter-site transfers
  • Kitting
  • Multisite, cascading MRP
  • Multiwarehouse
  • Order fulfillment
  • Order status
  • Order tracking
  • Receiving
  • Reporting
  • Returns processing
  • Shipping
Design - design the products your customers need

Sell > Drive your selling efforts


Plan
- plan and schedule resources quickly

Source
- source and track the materials you require

Make
- make your products efficiently

Deliver > Deliver orders on time, every time


Service
- provide the best service and grow profits

Finance
- manage the cost of doing business
For more information call: 800-877-9256 or email